We have collated a list of local, regional and international research reports and insights that provide your business with the relevant information and latest trends needed to inform your strategies.
We will be frequently updating this section to ensure you have access to key data in a timely manner. Do not hesitate to contact us if you have any questions.
VisitBritain has commissioned a weekly tracking survey to understand domestic intent to take short breaks and holidays both within the U.K. and abroad, with a particular focus around the current barriers and concerns around travel and how these will evolve over time.
The survey addresses the likelihood of UK residents to travel; when and where they plan to go; specific trip details such as accommodation type and activities undertaken and the type of reassurances they're seeking from the sector.
This public attitude survey was designed to monitor how potential visitors are feeling about returning to visitor attractions when they re-open. It addresses two of the major questions that attraction operators are likely to have when re-opening:
The latest wave captures insights based on attraction type and highlights that caution is still primarily driven by perceptions of crowds and whether an attraction is able to maintain distancing. Similarly to the VisitEngland tracker, this resource benchmarks against previous waves, highlighting changes.
Many organisation have been severely affected by the COVID-19 crisis. Companies and organisations have responded in different ways to the challenges they face. The British public are also responding in different ways to the personal challenges they now face on a daily basis. Putting this all together, BVA has created a weekly tracker of consumer sentiment and intended behaviour for timely insightful market analysis.
Indicators from the Opinions and Lifestyle Survey covering weekly periods to understand the impact of the coronavirus (COVID-19) pandemic on people, households and communities in Great Britain.
A Government study into the travel behaviour of people in the UK during the lockdown period aims to identify the social, attitudinal and behavioural effects of COVID-19. The first wave of research took place from 15-22 May in England, Scotland and Northern Ireland and from 28 May – 4 June in Wales. This is the first wave in a series of four reports.
Some key findings:
With many businesses being closed during March, instead of collecting visitor footfall as part of our monthly Business Barometer, Visit Herts invited businesses from across Hertfordshire to complete a short survey, to gain an insight into how the COVID-19 pandemic is impacting businesses.
This report aims to summarise the challenges that are currently faced by businesses in the county and identify what support and guidance businesses need. The report also looks to identify which financial schemes businesses are accessing, alongside highlighting any operational difficulties businesses felt they may have with a staggered reopening and with social distancing measures in place.
In addition, the report will also highlight ways in which businesses felt the tourism and hospitality sector could be boosted in the immediate aftermath of COVID-19 and what steps the Government should take to boost UK inbound tourism when social distancing measures are lifted.
For serviced accommodation performance, this report presents data provided by hotel benchmarking company STR Global, who was also awarded the contract to provide serviced accommodation data by VisitEngland.
We would also like to thank all the businesses who took the time to complete the survey during this difficult time. The findings from this survey are valuable not only to help ensure businesses are getting the support they need but also to help build a strategy for recovery.
Findings from the Visit Kent Covid-19 Impact Study were submitted to the All Party Parliamentary Group for Tourism & Hospitality as part of their Pathway to Recovery Consultation.
Some of the key findings reported include:
The DCMS Select Committee published its report into the impact of COVID-19 on DCMS sectors on 23rd July 2020. A number of TIER members provided evidence to the committee earlier this year alongside other tourism industry representatives, following which a letter was sent to the Tourism Minister.
ONS has produced a report on economic and social trends which has some interesting data including:
ONS has published a report on the impact of Covid on the tourism industry that brings together a range of date over different time periods. The main findings of the report are:
The tourism and hospitality sector has been hit hard by the COVID-19 pandemic, with nationwide lockdowns highlighting not only its importance as an employer, but as a much-loved part of British society. Most hospitality businesses are small or medium enterprises located throughout the country; in the heart of cities, on local high streets, along coastlines, countryside and in remote idyllic rural locations.
MIA, the meetings industry association conducted a survey across their members, including conference and events venues, organisers and suppliers on how they could operate with social distancing measures in place. While 82% of respondents thought that it was possible to apply social distancing measures, over 80% also expect to lose more than half of their turnover per month.
The Events Industry Forum (EIF), Business Visits and Events Partnership (BVEP) and the Production Services Association (PSA) ran a survey between 3-7 April 2020. The survey showed that “60% of the UK’s event industry’s supplier base is facing collapse within three months, unless event businesses receive further support from the Government”.
MIA industry survey findings report has been compiled following the latest industry insight request from the UK Government’s Department for Digital Culture Media & Sport (DCMS), is based on the responses of 197 venue operators, who we estimate represent 36,628 employees
Campsites.co.uk conducted an anonymous survey of 7,021 campers over a 24-hour period on the 27th and 28th of May to help understand their expectations and concerns for camping in 2020. Some of the key results include:
‘COVID-19: From Survival to Recovery’ is a summary all of the research and discussions about the impact of the crisis on the accommodation sector and the support that accommodation businesses need as they move towards reopening and recovery. Hotel solutions are also planning to produce updates to the paper as further information comes to light.
The annual VisitBritain forecast for the volume and value of inbound tourism to the UK is issued in December each year. VisitBritain has updated their 2021 forecast page to reflect the impact of COVID-19 on inbound tourism to the UK, as well as an estimate of the impact on domestic tourism (Last updated for inbound January 28th; for domestic December 14th.)
Tourism Alliance have put together a report that attempts to estimate the number of potential redundancies that could occur in the UK tourism industry. This estimation is based on VisitBritain’s forecasts for inbound and domestic tourism and the margin cost of an employee in the tourism industry. These figures, combined with decrease in expenditure in the UK on outbound tourism and revenue earned by UK airlines, suggest that up to 1.3m jobs are at risk and that even if not all those at risk of redundancy actually loose their jobs, there will likely be hundreds of thousands of people made redundant. This adds considerable emphasis as to why a specific support package for the tourism sector is required.
BVA BDRC has released their predictive annual report on the intentions, motivations and attitudes of the British holidaymaker. This is a particularly insightful report as data collection began before COVID-19 took off and was repeated since, to capture changes. The report explores domestic and overseas travel trends, the holiday planning and booking stages, the changing landscape and the increasingly important sustainability opportunity. Findings show that the vast majority of the 33% that have cancelled their UK trips in March intend to book part or all of them when it will be allowed and safe.
The pandemic forever altered consumer behaviour. What we value, how we consume and where we spend will never be the same. Businesses that explore and understand these shifts can act now to improve product and service development, employ stronger marketing tactics, lock in customer loyalty and prepare for what’s next.
Tripadvisor has published a report at the end of May which covers a roadmap to recovery. In light of the long-lasting effects of the pandemic, it became clear that the industry will not simply bounce back, but it will rather go through a phased recovery. Based on this, the report identifies five distinct stages – Decline, Plateau, Emerge, Domestic and International. Each stage is covered in detail, with insights into how long they will last, and what it will mean for your business planning and marketing strategies in the months and years ahead. It also contains specific guidance for hospitality businesses, destinations and brands and details around the actions that you can take now to be ready for each stage of recovery.
As the world’s largest travel platform, Tripadvisor is in a unique position to provide the travel industry with forward-looking market insights, shedding light on the type of trips leisure travellers are planning in 2021 around the globe. The report highlights five travel trends that will define travel in 2021.